You can cancel your membership and return your VibeRise for any reason within 30 days upon receipt of your VibeRise.
- If you need to return your VibeRise, email firstname.lastname@example.org with your original order number to request a return.
Once you complete your request, you will receive information on whether or not your device needs to be shipped back. If it does, we will provide a return label within 1-3 business days of your form submission.
If your device needs to be shipped back to PAQ Wearables:
- Once we've received your unit, we will refund the original price minus shipping costs (original and return shipping).
- Please keep the receipt of your return shipment until you have received your refund.
If your device does not need to be shipped back to PAQ Wearables:
- You can gift your VibeRise device to a friend, or recycle it through a local electronics recycling option in your area.
- You will receive a refund for the original price minus shipping costs.